Lennard Kucklack's Podcasts

Dive into the world of ITIL and ISO/IEC 20000, two powerful frameworks for IT Service Management. Join us as we unravel their key differences, real-world applications, and the future of ITSM.

Dive into the world of ITIL and ISO/IEC 20000, two essential frameworks for IT Service Management. Join us as we explore the differences, real-world applications, and how these frameworks can revolutionize your IT operations.

Dive into the world of IT Service Management with two leading frameworks: ITIL and ISO/IEC 20000. Join us as we uncover the nuances, benefits, and real-world applications of these powerful tools.