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A psychological “frame” refers to a general focus or direction that provides an overall guidance for thoughts and actions during an interaction. In this sense, frames relate to the cognitive context surrounding a particular event or experience. As the term implies, a “frame” establishes the borders and constraints surrounding an interaction. Frames greatly influence the way that specific experiences and events are interpreted and responded to because of how they serve to ‘punctuate’ those experiences and direct attention. A painful memory, for example, may loom as an all-consuming event when perceived within the short term frame of the five minutes surrounding the event. That same painful experience may seem almost trivial when perceived against the background of one’s lifetime. Frames also help to make interactions more efficient because they determine which information and issues fall within or outside of the purpose of an interaction.

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