failed
Lily
Welcome, everyone! Today, we have Mark from Xu Fuji, one of China's leading snack brands, joining us. Mark, thanks for being here.
Mark
Thanks for having me, Lily. It's a pleasure to be here.
Lily
Mark, Xu Fuji has embraced live commerce. What were some of the initial challenges you faced?
Mark
Initially, finding consistent and skilled human streamers across our 3,500 resellers was a major hurdle. Managing diverse sales approaches and ensuring a unified brand image was also challenging.
Lily
So, how did you address these challenges?
Mark
We found a game-changer in Huawei Cloud MetaStudio. Their virtual human solution allowed us to create AI-powered virtual streamers, offering a consistent brand experience and addressing our scalability issues.
Lily
That sounds incredible! Tell us more about the implementation process.
Mark
It was surprisingly simple. We trained the virtual humans with short video and audio clips, and they were ready to go. The platform's intuitive interface made setting up virtual live streams a breeze, eliminating the need for complex physical setups.
Lily
And what were the results?
Mark
The results have been phenomenal. We've seen a 31% increase in views, doubled watch time, and a ten-fold growth in transaction amounts. Our resellers are thrilled with the increased revenue and cost savings compared to human streamers.
Lily
Those are impressive numbers! Can you elaborate on the cost-effectiveness aspect?
Lily
Mark
snack brand owner