The Service Call Comedy Hour

Amber Taylor

Ladies and gentlemen, today we are diving deep into the world of service excellence!

Ethan Blake

Deep diving? I thought this was a service call, not a swimming lesson! Though I must say, some of our trainees do look like they are drowning in paperwork.

Amber Taylor

Let me tell you about Coach Aaron's amazing journey from high school dropout to success...

Ethan Blake

Ah yes, the only person who managed to fail his way to the top! His secret? He made dropping out look so good, everyone wanted to learn how he did it!

Amber Taylor

Who here has ever felt overwhelmed by training materials? Raise your hands!

Ethan Blake

Coach says its EASY - but the only easy part is getting confused! I tried to implement his method and ended up teaching my cat how to file service reports.

Amber Taylor

Remember folks, in service excellence, its not about being perfect...

Ethan Blake

Its about making your mistakes look so professional, clients think they are paying extra for them!